If your discount code isn't applying, here are the most common reasons and solutions:
Common Issues
| Problem | Solution |
|---|---|
| Code is expired | Promotional codes have expiration dates. Check the terms of your offer. |
| Minimum not met | Some codes require a minimum purchase amount (e.g., $50, $80, $100). |
| Typo in code | Codes are case-sensitive. Copy and paste to avoid errors. |
| Wrong platform | Website codes don't work on eBay or Etsy—they only work at Innovativehobbysupply.com. |
| Item exclusions | Certain sale items or product categories may be excluded from promotions. |
| Already used | Most codes are single-use per customer. |
Still Not Working?
Contact us at help@innovativehobbysupply.com with:
- The code you're trying to use
- A screenshot of your cart
- The error message (if any)
We'll help resolve the issue promptly.
Jan 12, 2026