I got an email about items in my cart. What is this?
If you added items to your cart on InnovativeHobbySupply.com but didn't complete checkout, our system automatically sends a friendly reminder email. This is called an Abandoned Cart Email.
Why Did I Get This Email?
You received this email because:
- You visited our website and added item(s) to your shopping cart
- You entered your email address during browsing or checkout
- You left the site before completing your purchase
This is not spam—it's simply a reminder that your selected items are still waiting for you.
What Should I Do?
| If You... | Do This |
|---|---|
| Still want the items | Click the link in the email to return to your cart and complete checkout |
| Changed your mind | Simply ignore the email—no action needed |
| Don't want future reminders | Click "Unsubscribe" at the bottom of the email |
I Didn't Mean to Abandon My Cart
Common reasons customers don't complete checkout:
- Got distracted or interrupted
- Wanted to compare prices
- Had questions about a product
- Experienced a technical issue
If you had trouble checking out, please contact us at help@innovativehobbysupply.com and we'll help you complete your order.
Will I Keep Getting These Emails?
You'll only receive abandoned cart emails when you leave items in your cart. If you prefer not to receive them, you can:
- Click "Unsubscribe" in any abandoned cart email
- Complete your purchases to avoid future reminders
Jan 12, 2026