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How Do I Return an Item Purchased on Your Website?

Website orders are returned through our Returns form.

Step-by-Step Instructions

  1. Visit our Returns page: innovativehobbysupply.com/Returns
  2. Complete the form with:
    • Your order number
    • Item(s) you wish to return
    • Reason for return
  3. Wait for confirmation β€” we'll email you with return instructions and the return address
  4. Ship your item to the address provided
  5. Save your tracking number and send it to us

What to Include

  • Pack items securely to prevent damage during shipping
  • Include your order number inside the package
  • Use a trackable shipping method

Refund Timeline

Once we receive your return, your refund will be processed within 2 business days back to your original payment method.

Ready to start? Submit your return request here

Jan 12, 2026

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